Home

Support Services

At BusinessCraft we understand the importance of your software to the ongoing success of your business and so we strive to ensure you receive the excellent service and support you require.

Software Maintenance
Annual License Maintenance Agreements ensure that you receive all fully tested system updates and enhancements on a regular basis. A small annual fee covers this service.

Training & Updates
Extensive training courses are available during and after implementation with online documentation provided. Small groups ensure personalised attention and relevance to your business.

On Site Consulting
Qualified BusinessCraft Consultants are available for on site consulting. When coordinated, this service is available on a 24 hour basis.

Support Management Centre
This is centred in Newcastle and is available to provide on line, phone, fax, email support to clients five days per week.

Product Development
New development updates are provided on a regular basis to our clients as per our BusinessCraft development release schedule.

Client Development
Client specific development is available from our in house software development team. Each unique requirement is assessed and quoted for acceptance by the client.

BusinessCraft Industry Updates
Seminars are regularly held to highlight the features of new software upgrades and releases in BusinessCraft.